:root {
  --paper: #f7f3ec;
  --paper-deep: #efe8de;
  --ink: #082f38;
  --ink-soft: #59666a;
  --accent: #fa3d20;
  --accent-dark: #d92d17;
  --line: rgba(8, 47, 56, 0.16);
  --success: #deeee5;
  --serif: "Iowan Old Style", "Palatino Linotype", Palatino, "Book Antiqua", Georgia, serif;
  --sans: "Avenir Next", Avenir, "Segoe UI", Helvetica, Arial, sans-serif;
}

* { box-sizing: border-box; }
html { scroll-behavior: smooth; }
body {
  margin: 0;
  min-width: 320px;
  background:
    radial-gradient(circle at 20% 20%, rgba(255,255,255,.7), transparent 30rem),
    var(--paper);
  color: var(--ink);
  font-family: var(--sans);
}
button, input, select, textarea { font: inherit; color: inherit; }
button, a { -webkit-tap-highlight-color: transparent; }
a { color: inherit; text-decoration: none; }
button { cursor: pointer; }
button:disabled { cursor: not-allowed; opacity: .45; }

.sr-only {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  margin: -1px;
  overflow: hidden;
  clip: rect(0, 0, 0, 0);
  white-space: nowrap;
  border: 0;
}

.logo {
  color: var(--accent);
  font-size: 1.55rem;
  font-weight: 800;
  letter-spacing: .18em;
  text-transform: uppercase;
}

.marketing-header,
.app-header {
  align-items: center;
  border-bottom: 1px solid var(--line);
  display: grid;
  min-height: 88px;
  padding: 0 clamp(24px, 4vw, 64px);
}
.marketing-header { grid-template-columns: 1fr auto 1fr; }
.app-header {
  grid-template-columns: 1fr auto 1fr;
  margin: 0 16px;
  border-inline: 1px solid transparent;
  border-radius: 0 0 0 24px;
}
.marketing-header nav,
.app-header nav { display: flex; gap: clamp(28px, 4vw, 64px); align-items: stretch; height: 88px; }
.marketing-header nav a,
.app-header nav a { align-items: center; display: flex; font-size: .96rem; font-weight: 550; position: relative; }
.app-header nav a.active::after {
  background: var(--accent);
  bottom: 0;
  content: "";
  height: 2px;
  left: 0;
  position: absolute;
  right: 0;
}
.app-header nav a.active { color: var(--accent); }
.header-actions { display: flex; gap: 14px; justify-content: flex-end; }
.ready-status { align-items: center; display: flex; gap: 10px; justify-content: flex-end; font-size: .76rem; font-weight: 700; letter-spacing: .1em; }
.live-dot { background: var(--accent); border: 5px solid #fee7dc; border-radius: 50%; height: 15px; width: 15px; }
.avatar { align-items: center; background: var(--accent); border: 0; border-radius: 50%; color: white; display: flex; font-size: .72rem; font-weight: 700; height: 38px; justify-content: center; margin-left: 10px; width: 38px; }

.button {
  align-items: center;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: inline-flex;
  font-size: .95rem;
  font-weight: 650;
  gap: 10px;
  justify-content: center;
  min-height: 48px;
  padding: 0 24px;
  transition: background-color .18s ease, border-color .18s ease, transform .18s ease;
}
.button:hover:not(:disabled) { transform: translateY(-1px); }
.button:focus-visible, a:focus-visible, input:focus-visible, textarea:focus-visible, select:focus-visible {
  outline: 3px solid rgba(250, 61, 32, .28);
  outline-offset: 3px;
}
.button-accent { background: var(--accent); border-color: var(--accent); color: white; }
.button-accent:hover:not(:disabled) { background: var(--accent-dark); border-color: var(--accent-dark); }
.button-quiet { background: transparent; }
.button-quiet:hover:not(:disabled) { background: rgba(255,255,255,.6); border-color: rgba(8,47,56,.32); }
.button-dark { background: var(--ink); border-color: var(--ink); color: white; }
.button-large { min-height: 58px; padding-inline: 28px; }

.hero {
  display: grid;
  grid-template-columns: minmax(0, .9fr) minmax(480px, 1.1fr);
  gap: clamp(40px, 6vw, 110px);
  min-height: 650px;
  padding: 74px clamp(40px, 5vw, 76px) 64px;
}
.hero-copy { align-self: center; max-width: 640px; }
.hero h1,
.page h1,
.not-found h1 {
  font-family: var(--serif);
  font-weight: 500;
  letter-spacing: -.045em;
  line-height: .94;
}
.hero h1 { font-size: clamp(4rem, 6.2vw, 6.8rem); margin: 0 0 30px; }
.hero-copy > p { font-size: 1.28rem; line-height: 1.6; margin: 0; max-width: 520px; }
.hero-actions { align-items: center; display: flex; gap: 32px; margin-top: 36px; }
.text-link { align-items: center; display: inline-flex; font-weight: 600; gap: 12px; }
.text-link svg { color: var(--accent); }

.journey { align-self: center; min-height: 480px; position: relative; }
.journey-line {
  background: var(--ink);
  border-radius: 52px;
  height: 82px;
  left: 14%;
  position: absolute;
  top: 42%;
  transform: rotate(-8deg);
  width: 69%;
}
.journey-line::after {
  background: var(--accent);
  border-radius: 50px;
  content: "";
  height: 82px;
  position: absolute;
  right: -17%;
  top: -38px;
  transform: rotate(-32deg);
  width: 43%;
}
.journey-user, .journey-resolved {
  align-items: center;
  display: flex;
  flex-direction: column;
  font-family: var(--serif);
  font-size: 1.55rem;
  gap: 14px;
  position: absolute;
}
.journey-user { bottom: 13%; left: 0; }
.journey-resolved { right: 0; top: 14%; }
.journey-user svg, .journey-resolved svg {
  background: #f2ede4;
  border: 1px solid var(--line);
  border-radius: 50%;
  height: 82px;
  padding: 25px;
  width: 82px;
}
.journey-resolved svg { color: var(--accent); }
.callco-orb {
  align-items: center;
  background: var(--accent);
  border: 11px solid #f5d8ce;
  border-radius: 50%;
  color: white;
  display: flex;
  font-family: var(--serif);
  font-size: 2.4rem;
  height: 110px;
  justify-content: center;
  left: 48%;
  position: absolute;
  top: -15px;
  transform: rotate(8deg);
  width: 110px;
  z-index: 2;
}
.journey-step {
  align-items: center;
  background: rgba(255,255,255,.87);
  border: 1px solid var(--line);
  border-radius: 7px;
  display: flex;
  font-size: .78rem;
  gap: 10px;
  padding: 12px 15px;
  position: absolute;
  transform: rotate(8deg);
  white-space: nowrap;
}
.journey-step small { color: var(--ink-soft); }
.journey-step.one { left: 8%; top: -70px; }
.journey-step.two { right: 14%; top: -95px; }
.result-card {
  background: rgba(255,255,255,.78);
  border: 1px solid var(--line);
  border-radius: 9px;
  bottom: 0;
  padding: 18px;
  position: absolute;
  right: 0;
  transform: rotate(-1deg);
  width: 265px;
}
.result-card > span { align-items: center; display: flex; justify-content: space-between; }
.result-card small { align-items: center; background: var(--success); border-radius: 999px; display: flex; font-size: .68rem; gap: 4px; padding: 5px 8px; }
.result-card p { font-size: .82rem; line-height: 1.45; }
.result-card b { color: var(--accent); font-size: .74rem; }

.steps {
  border-top: 1px solid var(--line);
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  padding: 44px clamp(40px, 5vw, 76px);
}
.step {
  align-items: center;
  border-right: 1px solid var(--line);
  display: grid;
  gap: 24px;
  grid-template-columns: auto auto 1fr;
  padding: 0 34px;
  position: relative;
}
.step:first-of-type { padding-left: 0; }
.step:last-of-type { border: 0; padding-right: 0; }
.step-number {
  align-self: start;
  background: var(--accent);
  border-radius: 50%;
  color: white;
  font-size: .72rem;
  font-weight: 800;
  height: 24px;
  line-height: 24px;
  text-align: center;
  width: 24px;
}
.step-icon { align-items: center; border: 1px solid var(--line); border-radius: 50%; display: flex; height: 76px; justify-content: center; width: 76px; }
.step-icon svg { height: 32px; width: 32px; }
.step h3 { font-family: var(--serif); font-size: 1.4rem; font-weight: 500; margin: 0 0 9px; }
.step p { color: var(--ink-soft); font-size: .88rem; line-height: 1.55; margin: 0; }
.privacy-line { align-items: center; display: flex; font-size: .78rem; gap: 12px; justify-content: center; padding: 30px 20px 42px; }

.page { margin: 0 auto; max-width: 1500px; padding: 54px clamp(32px, 4vw, 64px) 40px; }
.section-label { align-items: center; color: var(--accent); display: flex; font-size: .8rem; font-weight: 750; gap: 10px; letter-spacing: .06em; margin: 0 0 24px; }
.page h1 { font-size: clamp(3.7rem, 5.7vw, 6rem); margin: 0; }

.concierge-page { padding-top: 62px; }
.concierge-grid { display: grid; gap: clamp(50px, 7vw, 120px); grid-template-columns: minmax(0, .9fr) minmax(460px, 1.1fr); }
.concierge-composer > p { color: var(--ink-soft); font-size: 1.12rem; line-height: 1.55; margin: 24px 0 36px; max-width: 600px; }
.session-message {
  border-top: 1px solid var(--line);
  display: grid;
  gap: 10px;
  margin-top: 24px;
  padding-top: 18px;
}
.session-message label {
  display: block;
  font-size: .78rem;
  font-weight: 700;
  letter-spacing: .05em;
  text-transform: uppercase;
}
.session-message label span { color: var(--accent); margin-left: 8px; }
.session-message-entry {
  display: grid;
  gap: 10px;
  grid-template-columns: minmax(0, 1fr) auto;
}
.session-message-entry input {
  background: color-mix(in srgb, var(--paper) 48%, transparent);
  border: 1px solid color-mix(in srgb, var(--ink) 28%, transparent);
  border-radius: 8px;
  min-height: 48px;
  min-width: 0;
  padding: 0 14px;
  width: 100%;
}
.session-message small { color: var(--ink-soft); font-size: .76rem; }
.session-images-dropzone {
  border: 1px dashed color-mix(in srgb, var(--ink) 30%, transparent);
  border-radius: 8px;
  transition: background-color .16s ease, border-color .16s ease;
}
.session-images-dropzone.is-dragging {
  background: color-mix(in srgb, var(--accent) 9%, transparent);
  border-color: var(--accent);
}
.session-images-dropzone > label {
  align-items: center;
  cursor: pointer;
  display: flex;
  gap: 11px;
  letter-spacing: 0;
  padding: 12px 14px;
  text-transform: none;
}
.session-images-dropzone > label > span {
  color: inherit;
  display: grid;
  gap: 2px;
  margin: 0;
}
.session-images-dropzone > label strong { font-size: .82rem; }
.session-images-dropzone > label small {
  color: var(--ink-soft);
  font-size: .74rem;
  font-weight: 400;
}
.session-images-dropzone > input:focus-visible + label {
  outline: 2px solid var(--accent);
  outline-offset: 2px;
}
.session-images-dropzone > input:disabled + label { cursor: not-allowed; opacity: .55; }
.session-images-preview {
  display: grid;
  gap: 8px;
  grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  list-style: none;
  margin: 0;
  padding: 0;
}
.session-images-preview li {
  align-items: center;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  gap: 9px;
  grid-template-columns: 48px minmax(0, 1fr) auto;
  padding: 7px;
}
.session-images-preview img {
  border-radius: 5px;
  height: 48px;
  object-fit: cover;
  width: 48px;
}
.session-images-preview li > span { display: grid; gap: 2px; min-width: 0; }
.session-images-preview li > span strong {
  font-size: .75rem;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}
.session-images-preview li > span small { color: var(--ink-soft); font-size: .7rem; }
.session-images-preview button {
  align-items: center;
  background: transparent;
  border: 0;
  border-radius: 5px;
  color: var(--ink-soft);
  cursor: pointer;
  display: flex;
  justify-content: center;
  padding: 7px;
}
.session-images-preview button:hover,
.session-images-preview button:focus-visible { background: color-mix(in srgb, var(--ink) 8%, transparent); color: var(--ink); }
.session-images-preview button:disabled { cursor: not-allowed; opacity: .5; }
.session-images-error {
  color: #8f2f21;
  font-size: .78rem;
  line-height: 1.4;
}
.composer-note { align-items: center; display: flex; font-size: .8rem !important; gap: 8px; margin-top: 18px !important; }
.inline-alert, .data-notice {
  border: 1px solid color-mix(in srgb, var(--accent) 45%, var(--line));
  border-radius: 7px;
  color: var(--ink);
  font-size: .8rem;
  line-height: 1.45;
  margin: 18px 0;
  padding: 12px 14px;
}
.data-notice { border-color: var(--line); color: var(--ink-soft); letter-spacing: .03em; }
.live-transcript { border-top: 1px solid var(--line); display: grid; gap: 10px; margin-top: 24px; padding-top: 18px; }
.live-transcript p { display: grid; font-size: .8rem !important; gap: 8px; grid-template-columns: 58px 1fr; margin: 0 !important; }
.live-transcript strong { color: var(--accent); }
.call-progress { border-left: 1px solid var(--line); padding-left: clamp(35px, 5vw, 78px); }
.progress-heading { align-items: center; border-bottom: 1px solid var(--line); display: flex; font-size: .75rem; justify-content: space-between; letter-spacing: .08em; padding: 10px 0 22px; }
.progress-heading strong { color: var(--accent); }
.call-activity { list-style: none; margin: 0; max-height: min(56vh, 620px); overflow: auto; padding: 8px 4px 8px 0; }
.call-activity li { display: grid; gap: 14px; grid-template-columns: 14px minmax(0, 1fr) auto; min-height: 80px; padding: 18px 0; position: relative; }
.call-activity li:not(:last-child)::after { background: var(--line); content: ""; height: calc(100% - 32px); left: 6px; position: absolute; top: 32px; width: 1px; }
.activity-dot { background: var(--surface); border: 2px solid rgba(8,47,56,.3); border-radius: 50%; height: 13px; margin-top: 5px; position: relative; width: 13px; z-index: 1; }
.activity-active .activity-dot { background: var(--accent); border-color: var(--accent); box-shadow: 0 0 0 4px color-mix(in srgb, var(--accent) 15%, transparent); }
.activity-success .activity-dot { background: var(--ink); border-color: var(--ink); }
.activity-error .activity-dot { background: #8f2f21; border-color: #8f2f21; }
.activity-copy { min-width: 0; }
.activity-copy small { color: var(--accent); display: block; font-size: .65rem; font-weight: 800; letter-spacing: .09em; margin-bottom: 5px; }
.activity-copy strong { display: block; font-family: var(--serif); font-size: 1.08rem; font-weight: 600; line-height: 1.25; }
.activity-copy p { color: var(--ink-soft); font-size: .8rem; line-height: 1.45; margin: 6px 0 0; overflow-wrap: anywhere; }
.call-activity time { color: var(--ink-soft); font-size: .68rem; margin-top: 5px; white-space: nowrap; }
.activity-empty { border-bottom: 1px solid var(--line); padding: 34px 0; }
.activity-empty strong { display: block; font-family: var(--serif); font-size: 1.15rem; }
.activity-empty p { color: var(--ink-soft); font-size: .82rem; line-height: 1.5; margin: 8px 0 0; max-width: 36ch; }
.call-controls { display: grid; gap: 14px; grid-template-columns: 1fr 1fr; margin-top: 18px; }
.control-confirm { display: grid; gap: 8px; grid-template-columns: 1fr 1fr; }
.approval-card {
  background: #fffaf3;
  border: 1px solid var(--line);
  border-left: 4px solid var(--accent);
  border-radius: 9px;
  display: flex;
  flex-direction: column;
  gap: 7px;
  margin: 18px 0;
  padding: 20px;
}
.approval-card > strong { font-family: var(--serif); font-size: 1.25rem; }
.approval-card > span { font-size: 1rem; font-weight: 700; }
.approval-card > small { color: var(--ink-soft); line-height: 1.45; }
.approval-card > div { display: flex; gap: 9px; margin-top: 8px; }
.completion-link { align-items: center; color: var(--accent); display: flex; font-weight: 700; gap: 8px; justify-content: flex-end; margin-top: 20px; }


.auth-page {
  align-items: flex-start;
  display: grid;
  gap: 60px;
  grid-template-columns: auto minmax(320px, 520px);
  justify-content: space-between;
  min-height: 100vh;
  padding: clamp(36px, 6vw, 88px);
}
.auth-card { border: 1px solid var(--line); border-radius: 12px; display: grid; gap: 18px; padding: clamp(28px, 5vw, 52px); }
.auth-card h1 { font-size: clamp(3rem, 6vw, 5.5rem); line-height: .9; margin: 12px 0; }
.auth-card > p { color: var(--ink-soft); line-height: 1.5; margin: 0; }
.social-auth { display: grid; gap: 10px; }
.social-auth-button { align-items: center; background: white; border: 1px solid var(--ink); border-radius: 7px; color: var(--ink); cursor: pointer; display: flex; font: inherit; font-weight: 700; gap: 12px; justify-content: center; min-height: 50px; padding: 10px 16px; }
.social-auth-button:hover:not(:disabled) { background: var(--paper-warm); }
.social-auth-button:disabled { cursor: not-allowed; opacity: .55; }
.social-auth-button span { align-items: center; border: 1px solid var(--line); border-radius: 50%; display: inline-flex; font-size: .72rem; height: 24px; justify-content: center; width: 24px; }
.auth-divider { align-items: center; color: var(--ink-soft); display: grid; font-size: .72rem; gap: 12px; grid-template-columns: 1fr auto 1fr; letter-spacing: .08em; text-transform: uppercase; }
.auth-divider::before, .auth-divider::after { background: var(--line); content: ""; height: 1px; }
.auth-card label { display: grid; font-size: .78rem; font-weight: 700; gap: 7px; letter-spacing: .04em; text-transform: uppercase; }
.auth-card input { background: white; border: 1px solid var(--line); border-radius: 7px; font-size: 1rem; min-height: 48px; padding: 10px 12px; }
.auth-switch { background: transparent; border: 0; color: var(--ink); cursor: pointer; font-size: .82rem; text-decoration: underline; }

.not-found { align-items: flex-start; display: flex; flex-direction: column; gap: 32px; min-height: 100vh; padding: 64px; }
.not-found h1 { font-size: clamp(3rem, 6vw, 6rem); max-width: 700px; }

@media (max-width: 1050px) {
  .ready-status { display: none; }
  .app-header { grid-template-columns: auto 1fr; }
  .app-header nav { justify-self: end; }
  .hero { grid-template-columns: 1fr; padding-top: 55px; }
  .journey { min-height: 430px; }
  .steps { grid-template-columns: 1fr; }
  .step { border-bottom: 1px solid var(--line); border-right: 0; padding: 28px 0; }
  .concierge-grid { grid-template-columns: 1fr; }
  .call-progress { border-left: 0; border-top: 1px solid var(--line); padding: 38px 0 0; }
}

@media (max-width: 760px) {
  .marketing-header, .app-header { min-height: 70px; padding-inline: 20px; }
  .marketing-header { grid-template-columns: 1fr auto; }
  .marketing-header nav { display: none; }
  .app-header nav {
    background: rgba(247, 243, 236, .96);
    border-top: 1px solid var(--line);
    bottom: 0;
    display: flex;
    gap: 0;
    height: 62px;
    justify-content: stretch;
    left: 0;
    position: fixed;
    right: 0;
    justify-self: stretch;
    width: 100%;
    z-index: 20;
  }
  .app-header nav a { flex: 1; font-size: .76rem; justify-content: center; }
  .app-header + .page { padding-bottom: 88px; }
  .marketing-header .button-quiet { display: none; }
  .header-actions .button { min-height: 42px; padding-inline: 16px; }
  .logo { font-size: 1.18rem; }
  .hero { display: block; min-height: 0; padding: 52px 22px 40px; }
  .hero h1 { font-size: clamp(3.5rem, 18vw, 5rem); }
  .hero-copy > p { font-size: 1.05rem; }
  .hero-actions { align-items: stretch; flex-direction: column; gap: 20px; }
  .hero-actions .button { width: 100%; }
  .journey { margin-top: 50px; min-height: 370px; transform: none; }
  .journey-step.two { display: none; }
  .journey-line { height: 58px; left: 0; top: 105px; transform: none; width: 80%; }
  .journey-line::after { height: 58px; right: -24%; top: -22px; width: 46%; }
  .journey-step.one { left: 14%; top: -59px; transform: none; }
  .callco-orb { border-width: 8px; font-size: 1.8rem; height: 82px; left: 46%; top: -12px; transform: none; width: 82px; }
  .journey-user { bottom: auto; left: 0; top: 190px; }
  .journey-resolved { right: 0; top: 0; }
  .journey-user svg, .journey-resolved svg { height: 62px; padding: 18px; width: 62px; }
  .journey-user, .journey-resolved { font-size: 1.15rem; gap: 8px; }
  .result-card { bottom: auto; right: 0; top: 194px; width: 226px; }
  .steps { padding: 20px 22px; }
  .step { gap: 15px; grid-template-columns: 24px 58px 1fr; }
  .step-icon { height: 58px; width: 58px; }
  .step-icon svg { height: 25px; width: 25px; }
  .page { padding: 38px 20px 28px; }
  .page h1 { font-size: clamp(3.25rem, 16vw, 4.6rem); }
  .call-controls { grid-template-columns: 1fr; }
  .control-confirm { grid-template-columns: 1fr; }
  .session-message-entry { grid-template-columns: 1fr; }
  .session-images-preview { grid-template-columns: 1fr; }
  .auth-page { grid-template-columns: 1fr; padding: 30px 20px; }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after { scroll-behavior: auto !important; transition-duration: .01ms !important; }
}